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What comes in the Monthly Box

How do you decided what to put in the box?

Items will be selected based on the information you provided when filling out our style quiz. We will be handpicking items specifically for you. We may contact you with additional questions to help us select the best items for you.  

What kind of things are in the box?

The box may include: A bra and Panty set, Pajamas, Chemises, Robes, Panties, corsets, Babydolls among others. The retail value of these items will likely be $100 or more.  

How many items are in the box?

This will depend on the retail value of an item.  

Can I skip a month, and if yes how do I alert you?

There is no way to skip a month. However, you may choose to skip monthly box delivery and keep monthly fee as store credit for use in other items offered on the site. Contact customer service @thelingeriebox.com to apply the credit towards your account.  

What if I don’t like what has been selected for me?

If you do not like what was selected for you; you can return the items and receive store credit of $49.95 for any other orders within the items in our online store.  

When will my box arrive?

Your first box will be shipped within 14 days after the start of your subscription. Subsequent shipping will be done every 30 days from the day you made the subscription.  

Will you ship in a plain box or will it be tagged “lingerie Box”?

Your order will be shipped in a customized box with the Lingerie Box inside it. It will be sent in a red mailing envelope.  

Will you send an Email and/or SMS when my box has been shipped?
You will receive an email notification when your box is shipped.  
Can I purchase other items you offer on the site, in addition to my monthly box?
Yes, as a VIP member, you will be able to order other products. Moreover, you will be able to preorder collections that have not been produced yet.  
What is your return policy?

Items must be returned within 14 days after delivery. They must be unworn with original tags still on for you to receive a store credit.  

What if my measurements change?

Please notify us through our customer care service@thelingeriebox.com if you have significant changes in your measurements, for example if you lost or gained 20lbs. We will update your customer profile to be able to send the correct items in the next box.