Yes, Lingerie Box is part of LaBella Intimates & Boutique in Maitland, Florida. (Orlando Metro area). The products we offer on the Lingerie Box website are handpicked, and are top selling items in our store.
If you are in Orlando area and would like to visit us, try the product and learn the sizing, please stop by LaBella Intimates & Boutique at 449 S Orlando Ave, Maitland, FL 32751.
A cookie is a small piece of information that TheLingerieBox.com uses to remember information about our users. TheLingerieBox.com uses two uses two unique types of cookies to identify our members. We use transient cookies to provide stability from page to page. These cookies do not contain any personally identifying information. TheLingerieBox.com uses persistent cookies (session cookies) to identify members after their first visit.
Lingerie Box is here for you. You can send email to email@example.com, use our Contact Form located here, or call us directly at 1-844-400-4343 during business hours, Monday-Saturday 10am-5pm EST.
Yes, we do have size charts. See "Size Chart" in Product Listing page
US domestic standard shipping is flat fee of $5.99
Expedited US overnight shipping is $19.95
We do not ship internationally at this time.
You can pay for your Lingerie Box purchase(s) using one of the following:
Credit cards or Co-Branded debit cards from:
American Express, in one of their supported currencies
TheLingerieBox.com Gift Certificates
Yes, shopping at TheLingerieBox.com is very safe. Our secure server software encrypts information, ensuring that Internet transactions we process always stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the Gold Standard in Internet encryption technology, to protect and ensure the security of your credit card information as it is transmitted to us.
Items sold on TheLingerieBox.com and shipped to the state of Florida are subject to tax. TheLingerieBox.com maintains a physical presence in the state of Florida, and thus we are required to collect sales tax.
Whom do I contact if I have questions about ordering, sizing, etc.?
If you have any questions regarding sizing and ordering, please email us at: firstname.lastname@example.org
All items are in stock unless it says Special Order Only. Special Order sizes will be delivered within 4-6 weeks from order date.
Fashion Pre-order Collections, are NOT In Stock collections. It is an exclusive opportunity to preorder a collection that has not hit the stores yet, and will be manufactured in next 3 months. Delivery dates will be announced once the designer announces the manufacturing start date.
Yes. It can happen that we sell out of a specific size and need to restock. We will notify all customers if their order is backordered, and an approximate delivery date. You may choose to cancel your order or, accept the delivery once it is back in stock.
We do not accept orders by mail or fax. Our website is the only location to place orders.
Yes, we offer complimentary gift-wrapping services.
Yes, you can send a Lingerie Box as a gift by selecting the “Send a Gift" page.
Yes, as a member you will get notification when we have a sale or coupon available.
There is no additional frequent buyer program. Lingerie Box is a monthly subscription service. Once you are a member, you will receive a box each month that is worth at least $100 or more. Moreover, you will have exclusive access to our products and an opportunity to preorder collections that have not been manufactured, and not available in stores yet.
To change your membership information, please email us at: email@example.com
If you wish to cancel your membership, please contact us through email with your cancellation request, no less than 14 days before your next box is scheduled to ship.
Try to reset your account using your email address. If that is not successful, please email us at: firstname.lastname@example.org, and we will reset the account for you and provide your log-in information.
Your first Lingerie Box will be shipped within 14 days of your subscription start date, and around the same time each month.
You will receive a notification of your order being shipped through email. You will receive your tracking number via email, as soon as it becomes available.
At the moment, we do not accept international orders.
If you do not like the items we selected for you in your monthly box, you can return the items to us and receive a store credit. The store credit can apply towards ordering something from the order list. Buying lingerie online can be tricky. One of our lingerie experts will reach out to you to assist with finding you the right item and size. Refunds are only in the form of a Store Credit, some exceptions may be considered.
You will be responsible for return shipping, however, we will give you store credit in amount of $5.99 to use on your exchange order.
Please email us at email@example.com with your return request. We will provide you with return authorization letter that will include all information on return the items to us.